If you are not sure how to fix this or want it setup so you can backup, I can help! Use my online scheduler below to schedule an appointment. And restore data! The IMAP only is dangerous because it only has an OST file (not a real PST file) and if that breaks, you have to pay for a costly repair to get your calendar/constacts back.
Outlook works better too with a local PST file so you can back it up and import/export data better. This is common if you setup a new IMAP account in Outlook for the first time and/or with Gmail. If you add a PST file and move the data to the PST, the categories colors should show up again. It does not store any personal data.| 0 Comments If you are looking for an answer as to why your Outlook categories are greyed out, it’s because you are using an Outlook profile that only has IMAP setup.
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